01
What types of upholstery do you clean?
We clean upholstered furniture made of fabric, leather and faux leather: sofas, armchairs, upholstered chairs, mattresses, headboards, rugs and carpets. We also treat outdoor furniture such as sun loungers, Bali beds and artificial grass.
02
Do you work across the whole island?
Yes, we work on site throughout Gran Canaria. In some cases a travel fee may apply, so we recommend checking with us before confirming the service.
03
Is it necessary to remove or dismantle the furniture?
No. Cleaning is normally carried out directly on site, without needing to dismantle or remove the furniture.
04
How long does the cleaning service take?
It depends on the size and condition of the upholstery. Deep cleaning a sofa usually takes between 60 and 120 minutes. For a mattress, it usually takes between 45 and 60 minutes.
05
Does cleaning remove all stains?
Most stains can be removed or significantly improved. However, some very old stains or stains that have damaged the fibre may not disappear completely.
06
How long does a sofa or mattress take to dry?
Drying usually takes between 6 and 10 hours, depending on the fabric, ventilation, humidity level and weather conditions.
07
Can you clean urine stains?
Yes, we use special treatments for urine stains and odours from pets or children. The result will depend on the material and the age of the stain.
08
What type of products do you use?
We use professional and safe products suitable for textiles, leather and faux leather. They are suitable for homes with children and pets.
09
Can the cleaning damage the sofa or mattress?
No, as long as it is carried out with professional equipment, suitable products and a prior assessment of the fabric. We adapt the treatment to the material of each item.
10
How often is sofa or mattress cleaning recommended?
We recommend professional deep cleaning every 6 to 12 months, especially if there are pets, children, allergies or frequent use of the furniture.
11
How can the service be paid for?
You can pay in the way that suits you best: cash, card, Bizum or bank transfer once the service is finished.
12
What happens if a stain does not come out?
If any area needs a review, we can carry out a free touch-up in the affected area, within our satisfaction policy.